Privacy Policy

Introduction

Swingo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using Swingo, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register interest or contact us, we collect:

• Your name
• Email address
• Your role (Golf Pro/Instructor or Client looking for lessons)

Technical Information

We automatically collect certain information when you visit our website:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries and support requests
• Send you updates about our platform launch and features
• Improve our website and user experience
• Understand how users interact with our services
• Communicate with you about golf instruction opportunities

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you submit your information through our forms, you consent to us processing it
• Legitimate Interest: We have a legitimate business interest in responding to inquiries and improving our services

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you register interest, we will keep your information until you request deletion or until it's no longer relevant to our services.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our platform (e.g., hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

Your Data Protection Rights

Under GDPR and UK data protection laws, you have the following rights:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request your data in a portable format
• Right to Object: You can object to our processing of your data
• Right to Withdraw Consent: You can withdraw consent at any time

To exercise any of these rights, please contact us at [email protected]

Cookies

Currently, Swingo does not use cookies or similar tracking technologies. If this changes in the future, we will update this policy and seek your consent where required.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries outside the UK/EEA. When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Right to Lodge a Complaint

If you believe we have not handled your data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority: